Important Message
We are not the manufacturer; we are an independent authorized dealer of RH Peterson products.
If you did not purchase your product(s) from our Real Fyre Store, please do not proceed. Per the manufacturer, RH Peterson, you must contact your original independent authorized dealer to process a warranty claim for your product(s). Claims must be submitted to RH Peterson via the independent authorized dealer stated on the record.
If you purchased your product(s) from our Real Fyre store, and you are experiencing a warranty-related issue, please select continue to submit your claim to our warranty team.
Lifetime Warranty
All Peterson vented ceramic refractory gas log are warranted for as long as you own them.
Ten Year Warranty
All Peterson vented burners are warranted for ten (10) years.
Three Year Warranty
SPK-26 controls are covered for three (3) years "All Parts" warranty.
Two Year Warranty
APK-17 valves are covered for two (2) years.
One Year Warranty
All other Peterson valves, pilots and controls are covered by a one (1) year limited warranty (excluding batteries).
We are not R.H. Peterson. We are an independent authorized dealer. Please refer to the owner's manual for instructions on how to process your warranty claim.
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